In the past many small hotels and lodging owners have managed their businesses without mobile PMS successfully. So what is the need for them to have it now? The fact is that the mobile trend in hospitality is growing due to more emphasis on technology, convenience and customer service. Recently, the number of mobile users have exceeded the desktop PC users. Although Desktop is still a preferred device to search the internet, search through mobile phones has risen to 80%. More than 50% of people prefer searching their travels on mobile apps. Therefore, looking at the trends on mobile bookings and forecast all the current desktop based applications should resolve to tablets and mobile phones. Travellers expect to search for hotels, resorts or B & B’s availability on the go with enough choices to compare the facilities, prices & reviews with easy user interface to complete a booking. Since 2011, 63% more travel suppliers saw increase in mobile booking, according to the Eyefor Travel.com. Read More
